Bet Site treats the personal data of its members with the utmost care. This policy clearly sets out what data is collected, why it is collected, and how it is kept secure.
How Your Data Stays Safe With Us
All data stored on Bet Site is protected with military-grade AES-256 encryption – the same standard used by banks and government agencies.
Your name, phone number, email, or transaction details are never sold to third parties. This is an unchangeable policy at Bet Site.
Only the minimum data strictly necessary to provide the service is collected. We never ask for information we don't need.
You can request to view, correct, or delete your data at any time — just contact support.
Every interaction you have with Bet Site is encrypted using SSL/TLS technology. The padlock icon in your browser's address bar confirms this.
Once legal retention obligations expire, specific data is automatically deleted. We do not hold unnecessary data indefinitely.
In brief: Bet Site never sells your data. Only the information necessary to operate the service is collected, and it is stored with the highest level of security. Read on for full details.
Bet Site collects your information in several ways — directly from you, through your use of the platform, and during payment processing. Full details are provided below.
What you provide at registration:
What is collected during KYC verification:
Information collected automatically during use:
Bet Site never stores your password or your full payment card number. Payment data is handled separately in compliance with PCI DSS standards.
Bet Site uses the data it collects only for specific, defined purposes. Each purpose is explained separately below so you can see exactly where your data is being put to use.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Date of Birth | Account Identity & Age Verification | Contractual Obligations |
| Mobile & Email | Communication, OTP & Notifications | Contractual Obligations |
| NID & Photo | KYC Verification & Fraud Prevention | Legal Obligations |
| IP Address | Security & Fraud Detection | Legitimate Interest |
| Transaction History | Account Management & AML | Legal Obligations |
| Usage Patterns | Service Improvement & Personalised Offers | Consent |
Your consent is obtained before any marketing emails or SMS are sent. You can opt out at any time from your account settings — this will not affect your account or any services.
Bet Site never sells your data or shares it with advertisers. That said, there are specific circumstances where sharing data becomes necessary.
Service provider partners: Payment processors (such as bKash and Nagad), KYC verification providers, and cloud hosting providers operate on behalf of Bet Site and are bound by strict confidentiality agreements. They are not permitted to use this data for their own purposes.
Legal Authorities: If Bet Site receives a lawful order from a relevant court or regulatory authority, it is obliged to provide the requested data. In such cases, only the minimum necessary information is disclosed.
Licensing Authority: Certain information must be provided to the licensing authority in order for Bet Site to maintain its gaming license.
Cookies are used on the Bet Site website and app. A cookie is a small data file stored on your device that helps the site remember your preferences.
Essential Cookies: These cookies are essential for the site to function. They handle login session security, remember your language preference, and ensure overall site security. They cannot be disabled.
Performance Cookies: This data is used to analyze which parts of the site get the most traffic and how quickly pages load. All data is fully anonymized and aggregated. You can opt out at any time.
Relevant cookies: Your gaming preferences and the types of offers you engage with are analysed to show you relevant promotions. This is only active if you have given your consent.
You can delete or block cookies at any time through your browser settings, though some features may become limited. When you first visit Bet Site, you will be shown a cookie preference option.
Bet Site employs multiple layers of security to protect your data. It's not just encryption – your information is safeguarded through both technical and procedural measures.
Technical Security:
Data Retention Period: Transaction data is retained for up to 5 years in accordance with legal obligations. General account information is deleted within 2 years of account closure. The retention period for KYC documents is determined by the terms of the license.
In the Event of a Data Breach: If a data security incident occurs that poses a risk to your rights, Bet Site will notify the relevant authority within 72 hours and inform affected members as quickly as possible.
As a Bet Site member, you have specific rights over your own data. These rights are upheld in accordance with international data protection standards.
You can request a copy of the information Bet Site holds about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You can request that your data no longer be used for specific purposes.
You can object to marketing communications or profiling.
You can export your data in a readable, portable format.
To exercise any of these rights, email support@betsite.click or reach out via live chat. Bet Site will respond within 30 days. In some cases, additional verification may be required, as data cannot be released without confirming your identity.
Bet Site is strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.
The KYC verification process ensures that no minors are able to create an account. If you believe a minor's information has entered our system for any reason, contact support immediately – that data will be deleted at once and the account will be closed.
Parents can install parental control software on minors' devices to prevent them from accessing Bet Site. Contact support if you need assistance with this.
This Privacy Policy may be updated due to business changes, new legal requirements, or service improvements. How you are notified will depend on the nature of the change:
Continued use of Bet Site after any changes take effect constitutes your acceptance of the updated policy. The latest version will always be available on this page.
For any questions, requests, or complaints regarding this Privacy Policy, please get in touch through the following:
If you are not satisfied with Bet Site's response, you have the right to lodge a complaint with the licensing authority. Contact our support team for full details on how to do this.
Whenever you share your name and address online, it's natural to wonder – where does this information go, who can see it, and how will it be used. Bet SiteIt's completely natural to have these questions before opening an account. This page is here to address those concerns directly.
Bet Site was built with the people of Bangladesh in mind. Awareness around data privacy in online services is growing in this country, and people are asking the right questions. That's a good thing. Bet Site welcomes those questions – because we have the answers.
Encryption is the single most important element of data security. Bet Site uses AES-256 – the same standard employed by international banks and government agencies. This means that even if someone were to intercept your data, breaking the encryption would be virtually impossible.
Many people feel a little uneasy about the KYC process – handing over a photo of your national ID is no small thing. But it's a legal requirement. Under the terms of an international gaming licence, verifying the identity of every player is mandatory. It's ultimately there to protect you – so no one can open an account in your name.
How long does Bet Site keep your transaction data? Five years, as required by law – after which it is permanently deleted. Once an account is closed, general account data is removed within 2 years. This is a considerably more cautious approach than many international companies take.
The only real reason your data is shared with anyone is to keep the service running. To send money via bKash, Bet Site has to share the transaction details with bKash – there's no way around that. However, bKash cannot use that data for its own marketing, because Bet Site's agreement with them explicitly prohibits it.
Many users find marketing emails and SMS messages annoying. On Bet Site, these are entirely optional. You can turn off these notifications at any time from your account settings, with no impact on your benefits or bonuses.
The most important part of the Privacy Policy is your rights. You can find out at any time what information Bet Site holds about you. If anything is incorrect, you can have it corrected. You can even request that your account be closed and all your data deleted — anything beyond what is legally required will be removed.
No one can guarantee complete security in a digital environment — that's the reality. But Bet Site is doing everything within its power. Regular third-party security audits, mandatory two-factor authentication for staff, and a commitment to prompt breach notification are not just promises — they are conditions of the license.
Your data belongs to you. Bet Site only has permission to use it – you remain the owner. This principle is the foundation on which Bet Site's privacy policy was built, and it guides how we operate every day.
Your data is secure, payments are safe, and the service is trusted. Over 500,000 members play on Bet Site every day – join them and get started.
Frequently Asked Questions About Payments & Transactions